Following the appointment of a new marketing manager, the partners were looking for an agency that could provide regular support with both planned and ad-hoc projects, including a brand refresh.
Having agreed a retained contract, we were able to allocate time every week to discuss and undertake work. It also has a dedicated account director from Igloo, who can undertake multiple projects and is able to report on how each one is progressing.
For Neves, this partnership has proved a time and cost-effective way of managing projects and achieving its marketing goals. It now has ongoing access to advice and expertise, enabling it to progress urgent projects quickly, and peace-of-mind that its agency fully understands its needs. Strong communications have bolstered the relationship further and the firm is confident that its budget is being spent effectively to maximise its return-on-investment.